SouthBay Appliance Repair (we, us, our) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from visitors to our website and users of our services, as well as how we use, share, and protect that information. By using our website or services, you consent to the terms of this Privacy Policy.

Information Collection: We collect personal information that you voluntarily provide to us, such as your name, phone number, and email address, when you contact us via phone or submit a service request form. We also collect non-personal browsing data, including but not limited to cookies and web beacons, to enhance your user experience on our website.

Use of Information: We use your personal information primarily to provide appliance repair services and communicate with you about your service requests. Non-personal browsing data is used to improve our website's functionality and user experience.

Information Sharing: Your information may be shared with our trusted partners solely for operational and service-related purposes. We do not sell or rent your personal information to third parties for their own marketing purposes.

Communication Consent: By contacting us, you consent to receive communications from us and our partners via phone, email, or text for purposes related to your service requests.

Non-Liability and Dispute Resolution: By using our website or services, you waive your right to sue or engage in any legal action beyond direct negotiation for disputes arising from your use of our website or services. The maximum compensation for any claims is limited to $100. Each party will bear their own legal fees and expenses in the event of a dispute.

Data Protection: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to remain informed of any updates.

Opt-Out: If you wish to opt-out of receiving communications from us, please contact us at (408) 300-7383. Note that opting out may affect our ability to provide certain services to you.

This Privacy Policy is governed by U.S. law and applicable state regulations.